Privacy Policy
Last updated: May 26, 2025
This Privacy Policy explains how Force Addict Pro (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.forceaddictpro.fr (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your”, and “yours” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other action required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you submit directly to us through our Services may include:
- Contact details including your name, address, phone number, and email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
-
Purchase information including the items you view, add to your cart, save to your account, such as loyalty points, reviews, referrals, or gift cards, or purchases.
- Saved loyalty points/product reviews/referrals/gift cards
- Customer service information including the information you choose to include in your communications with us, for example when you send a message through the Services.
Certain features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but this may prevent you from using or accessing these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect payment information (e.g., bank account, credit or debit card, billing address information) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform the contract we have entered into with you, including to process your payments, fulfill your orders, send you notifications relating to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate any returns and exchanges, and provide other features and functionality related to your account.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) of the GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, unlawful, or malicious activity. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
- Communicating with you and improving the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with effective services, and maintain our business relationship with you in accordance with Art. 6 (1) (f) of the GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site in order to better tailor services, products, and advertisements on our Site and other websites.
Most browsers automatically accept cookies by default, but you may choose to configure your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies may negatively affect your user experience and cause certain Services, including certain features and general functionality, to malfunction or become unavailable. In addition, blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes, and other reasons subject to this Privacy Policy. This may include:
- Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping).
- Business and marketing partners to provide you with services and deliver advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you ask us to disclose or otherwise consent to us disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or within our group of companies, in our legitimate interest to operate a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above, in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of carrying out advertising and marketing activities, as follows.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content in any public area of the Services, that content will be public and accessible to everyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to this information will respect your privacy or ensure its security. We are not responsible for the privacy or security of information you make public, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation on our use of it or the use of it by a third party. The inclusion of such links by us does not, in itself, imply an endorsement of the content of such platforms or their owners or operators, except in the situations set out in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details listed below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measure is perfect or inviolable, and we cannot guarantee “absolute security”. In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, for example whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights
Depending on where you live, you may have all or some of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and in some cases we may refuse your request as permitted by law.
- Right of access/right to know: You may have the right to request access to the personal information we hold about you, including details relating to how we use and share your information.
- Right to deletion: You may have the right to request that we delete the personal information we retain about you.
- Right to correction: You may have the right to request that we correct the personal information we retain about you.
- Right to portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
- Right to opt out of sale, sharing, or targeted advertising: You may have the right to ask us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising”, as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal (Global Privacy Control) is enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
- Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request. You may do so by replying directly to our refusal.
- Managing communication preferences: We may send you promotional emails, which you may opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those concerning your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details listed below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as possible, as required by applicable law.
Complaints
If you have any complaints about the way we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details listed below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information is also processed by employees and third-party service providers and partners in these countries.
If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the data transfer is to a country deemed to provide an adequate level of protection.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us or email us at forceaddictpro@gmail.com or contact us at 21 Rue des Genêts, Langueux, 22360, FR.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.